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When you are using the Jaggad website, services or mobile apps (if available) functions we may collect personal and sensitive information about you. We collect information and store that information as an image and/or as text to provide you with a better service. Our collection of information will be fair and not intrusive and we will only collect information that is necessary for the purpose that it is being collected and purposes as are notified to you. Additionally, we will ensure that we:
Sometimes we may collect information about you from third parties. In these circumstances we will take reasonable steps to ensure that you are aware of (a) to (e) above.
As part of our service, we may collect the following information from you:
We collect this information because it is required in order for us to provide you with our services. If you do not want this data collected, you can stop using our website, applications, services and products at any time and if applicable delete your account or cancel your subscription (subject to any applicable terms and conditions).
In addition, we may also collect Cookies data, Analytics, Tags, and Site Management Data.
When you visit our website we use action tags (also called pixel tags, clear GIF, or beacons) to identify some of the pages that you visit and how you use those pages and the information and data appearing on them, including details of the pages that you visit and how you use the content on those pages. Action tags are also placed in advertisements by third parties on our website or the websites of other parties. Action tags may collect and transmit this data in a manner that identifies you personally if you have registered with our website, or are logged into our website. We also use tags in our emails, to determine whether an email was opened or whether it was forwarded.
Please also note that data that we collect about the use of our website will be aggregated for administering, protecting and improving our website and our systems, to compile aggregated statistics about our website usage, to better understand the preferences of visitors and optimize the content of our site and apps, to identify server problems and issues, for our marketing and research purposes.
When you visit our website we use third party analysis tools to collect data about your computer and Internet connection, including the IP address of your computer and/or Internet service provider, your browser, information concerning the access of our website the Internet address of websites from which you link to our website and from which you came before landing on our website. This information is used internally for the purpose of understanding how our website is used by visitors and subscribers, and for our continuous improvement purposes.
We may use or disclose the information that we collect about you for a secondary purpose. These circumstances include:
As part of providing you with our service and product offerings, we may have written agreements with third parties pursuant to which we are able to offer you additional functionality as part of our service. Because the additional services provided by these parties form part of our service, you may not opt-out of receiving them. If you do not wish to receive these additional services, you would need to stop using our service and our mobile apps and cancel your subscription or delete your account. Our written agreements with these parties require that they protect the confidentiality and security of your data, and to use your data only on our behalf and only in the way we permit in the written agreement.
This section will be updated from time to time to reflect the parties with whom we have these relationships. Please note that we may make changes, replace or discontinue (temporarily or permanently) these services at any time for any reason with or without notice.
We will take reasonable steps to ensure that personal information we hold about you is accurate, complete and up to date when collected and used.
We will take reasonable steps to ensure that personal information we have collected about you is kept safe from misuse, loss and unauthorised access. We will destroy or permanently de-identify personal information about you that we have collected and which is no longer needed for the purposes that it may legally be used or disclosed.
This policy has been prepared to inform you of Jaggad’s management of personal information.
Upon request, we will take reasonable steps to let you know what personal information we hold about you, for what purposes we hold it, how we collect it, how we hold it, and how we use or disclose it.
We will provide access and the information we hold about you upon request except in circumstances where:
Where providing access would reveal evaluative information generated within Jaggad in connection with a commercially sensitive decision-making process, we may give you an explanation for the commercially sensitive decision rather than direct access to the information.
Wherever the provision of direct access is impractical or inappropriate, Jaggad and you should consider whether the use of mutually agreed intermediaries would allow sufficient access to meet the needs of both parties.
If we levy charges for providing access to personal information, those charges will not be excessive and will not apply to lodging a request for access.
If we hold personal information about you and you are able to establish that the information is not accurate, complete and up to date, we will take reasonable steps to correct the information so that it is accurate, complete and up to date.
If you and Jaggad disagree about whether the information is accurate, complete and up to date, and you ask us to associate with the information a statement claiming that the information is not accurate, complete or up to date, we will take reasonable steps to do so.
We will provide reasons for denial of access or correction.
We may use your personal information that we have collected to promote and market products and services to you, including through methods such as email and SMS. We will not use your personal information for marketing purposes where you have opted out of receiving such communications.
When we send you marketing communications we may provide you a particular way to opt-out such as via SMS. Otherwise, you may opt-out of receiving marketing communications by sending a written request to The Privacy Officer, Jaggad Pty Ltd, either by email to email@example.com or by post to 123 Church St, Brighton VIC 3186
Please note that when you create an account, proceed to the payment stage of the checkout or complete a purchase with us your details will be added to our marketing database to receive information relating to Jaggad and our products including information regarding items that remain in your shopping cart or stored in your Wish List.
When you access the Jaggad website via a special invitation from Jaggad or a third party enticement or inducement for the purpose of redeeming an exclusive offer, we require that you authenticate your entitlement or affiliation and verify your identity by creating an account. This may occur automatically with some Jaggad and third party authentication applications.
You may also choose to receive marketing information by subscribing to our marketing database via our website.
To opt-out of receiving Jaggad marketing materials from our marketing database, you will need to unsubscribe from our database. To do this, simply select the “unsubscribe” option in one of the emails that you receive from us. Please note that if you have an account with Jaggad, we may still need to send you essential information about your account.
We will not adopt as our own identifier an identifier that has been assigned by a government agency (or by an agent of, or contractor to, a government agency acting in its capacity as agent or contractor).
Wherever it is lawful and practicable, you will have the option of not identifying yourself when entering into transactions with us.
We will not transfer personal data outside Australia unless:
If personal information is disclosed overseas, the countries to which information may be disclosed include but is not limited to: The United States of America and Canada.
We will not collect personal information about you which reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, or details of health, disability or sexual activity or orientation unless: